Ward Howell, a Talent Equity Consulting company, is looking for an IT Projects & Knowledge Manager.
Location: Moscow
Reporting Relationships: Reports to Deputy General Director
Key Objectives:           
 - Improve Ward Howell’s data management and knowledge sharing system, processes, and procedures through ongoing optimization of the custom CRM system (MS .Net + MS SQL) 
   -- Define business requirements of all target groups; 
   -- Develop requirement specification papers; 
   -- Supervise the work of 3rd party developers; 
   -- Track and manage evolution and deployment of software stages, conduct usability testing and handling change requests; 
   -- Provide user support for CRM and Intranet systems; 
   -- Act as a Technology/Data Management expert (as opposed to software specialist or recruitment business expert) and as a liaison between super users, management team, IT Manager and 3rd party vendors. 
 - Develop, implement, and control data and knowledge management standards, processes, and procedures within Ward Howell. 
 - Develop a holistic view of the company’s knowledge management system & corporate knowledge management methodology.
CANDIDATE PROFILE 
Professional Background and Experience: 
- Project Management experience 
- Sufficient IT knowledge to communicate effectively with SW developers (MS .Net, MS SQL are a must!), MS Office Sharepoint Server). SW / technical writing background would be a plus 
- Data Management / Knowledge Management experience or past experience as a business analyst in the IT department with a company with an advanced IS environment would be a plus
Key Competencies: 
- Ability to effectively communicate at all levels 
- Business-oriented thinking 
- Team orientation and partnering skills 
- Ability to deal with stress and sensitive situations in a fast-paced knowledge-intensive environment 
- Optimism and confidence 
- Fluent English and Russian
Contacts:
Maria Pryamkova
m.pryamkova@wardhowell.com